Privacy Statement
How in the realm we guard your magical data?
The Royal Decree on Data Protection
Last updated May 15, 2025
1. Overview of Our Magical Data Methodologies
Welcome to the CastleQuest Games Privacy Policy, courageous adventurer. When you visit our website or play our games, this magical document describes how we gather, utilise, and guard your personal data.
CastleQuest Games ("we," "us," or "our") is dedicated to safeguard your personal data and respects your privacy. This privacy statement will explain your rights and let you know how we treat your personal information.
2. Data we Acquire
We gather many kinds of knowledge, much as a competent alchemist gathers components:
2.1 Personal Information
- Name, email address, phone number—contact information
- Account details (user name, password)
- Payment data (processed via safe third-party payment systems)
- Personal tastes in communication
2.2 Game Data
- Achievements and advancement of the game
- Virtual coins and in-game purchases balance
- Player interactions and communications
- Playfulness statistics and trends
2.3 Technical Data
- IP address and device details
- Kind of browser and running system
- Cookies and related methods of tracking
- Record data and usage statistics
3. How We Access Your Data
We utilise your information for: like a smart magician using spells for particular goals.
- Offering and enhancing our games and offerings of services
- Handling your account and processing payments
- Corresponding with you regarding support, offers, and updates
- Making your gaming experience unique
- Exercising usage analysis to improve our products
- Guaranteeing protection and stopping dishonesty
- Following legal rules
4. Legal Framework for Handling
We handle your personal data depending on the following legal bases:
- Deal: Handling required tasks for our deal with you
- Processing required for our legitimate interests: That of enhancing our games and offerings—allows for
- Processing depending on your particular permission: Allows you to withdraw at any moment
- Processing required to follow our legal responsibilities
5. Information Exchange and Release
Only when absolutely required do we share your information with reliable allies:
5.1 Service Rendering Agents
We might distribute your data to outside service providers—such as server providers, payment processors, and analytics tools—who enable us to run our games and website.
5.2 Corporate Colleagues
Always with suitable protections in place, we may provide information to our business partners for marketing, co-branded products, or other cooperative uses.
5.3 Legal Conditions
If law, court order, or official authority calls for it, we could provide your information.
5.4 Corporate Transfers
Should a merger, acquisition, or asset sale take place, your data could be moved with the deal.
6. Cybersecurity Data
We apply suitable security policies to guard your personal data from illegal access, modification, disclosure, or destruction, much as a castle guarded by strong magic.
Our security protocols call for:
- Encrypting private information
- Frequent evaluations of security
- Access restrictions and authentication techniques
- Training for staff on data security
Although we work to guard your personal data, no electronic storage system or communication over the Internet is totally safe. We are unable to provide perfect security.
7. Data Conservation
Unless a longer retention period is needed or allowed by law, we keep your personal information for as long as is required to satisfy the uses stated in this privacy policy.
In deciding the suitable retention time, we take into account:
- The level, kind, and sensitivity of the personal information
- The possible danger from illegal usage or publication
- The reasons behind our data processing
- Whether we may accomplish such goals by different approaches
- Legal, governmental, and contractual obligations
8. Your Decision-Making Rights
Being a respected adventurer in our domain, you have specific rights about your personal information:
- Request access to your personal data here
- Correction: You can ask for a correction of erroneous or lacking information
- Deletion: Under some conditions you may be able to have your personal data deleted
- Restriction: You can ask for personal information processing restrictions
- Datasets Portability: You can ask for a copy of your personal data sent to another service
- Objection: You can object to processing depending on justifiable interests
- Withdraw Consent: Where processing is based on consent, you can withdraw consent
Please get in touch at privacy@castlequestgames.com to exercise these rights.
9. Children's Personal Right
Children under thirteen years of age are not intended users of our products. We do not intentionally gather personal information from minors under thirteen. Should you be a guardian or parent and feel your child has sent us personal information, kindly get in touch and we will handle deleting such data.
10. Worldwide Data Transfers
Your personal data could be sent to and handled in nations other than your home nation. Data protection rules in these nations could vary.
We will make sure suitable protections are in place to safeguard your data and that the transfer conforms with relevant data protection rules when we move your personal data abroad.
11. Revised This Privacy Policy
Periodically, we may alter this privacy policy to reflect changes in our operations or for other operational, legal, or regulatory needs. Posting the revised privacy policy on this page and changing the "Last Updated" date will let you know of any material changes.
Review our privacy policy often to keep informed about how we are safeguarding your data.
12. Get in Touch
Should you have questions, issues, or requests about our privacy policy or our data policies, kindly get in touch at: policy.html